Usual shipping time for international orders are 8-15 Days based on your location. Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.

Our policy lasts 20 days. If 20 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds (if applicable)
All products must be returned to us in perfect condition. This means that all labels and tags must be attached, with no stains, marks, pulls or rips. If this is not the case, we reserve the right to refund you, and the items will be shipped back to the original shipping address.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Please note that to change the delivery address information, you need to contact us via email within 24 hours of placing the order and get a clear reply from us. The delivery address cannot be modified after the order is processed and shipped.

Once the order has shipped, we will email your tracking number and tracking website.

Please contact our official customer service support email 24/7：[email protected]

If the delivery address you registered is incorrect, please contact us through our official customer support email address within 24 hours after placing the order. After 24 hours, the delivery address cannot be modified after the order is processed and shipped.

We can deliver orders to more than 90% of the countries in the world. The payment system used in our online store is combined with our logistics system. As long as you can place an order and pay, it means we can deliver to your country.

If one of your orders contains more than one product, we process the order by wrapping all of your products from the same order and sending them out together.